Shipping Information and Costs

zooplus offer International shipping to the countries listed in the table below at the stated delivery rates. Conditions may apply.*

Orders are processed and dispatched within 48 hours of receipt and our delivery service partners provide online parcel tracking facilities, active from 2-3 working days after dispatch. Delivery time will vary depending upon your distance from the Courier’s Hub, but a typical delivery will reach the recipient within 3-5 working days.

Unfortunately, we are unable to ship to Military addresses and apologise for any disappointment.

Should you require any further information, please feel free to contact our Customer Service Team.

*A minority of GB postal codes, the Highlands, UK Islands, Channel Islands and Northern Ireland do not qualify for free shipping. DHL also charges a small free for all deliveries to the Republic of Ireland. The exact cost of delivery is determined by your post code: This can be checked using the tool below and will also be visible before checkout.

Country Delivery Fee Free Shipping for Orders Above Delivery Service Provider
Great Britain €4.99 €49.00 DHL, DPD
Belgium €4.99 €49.00 DHL, PostNL
Bulgaria €7.99 DHL
Croatia €6.99 €69.00 DPD
Czech Republic €6.99 €69.00 DPD
Denmark €7.99 GLS, DPD
Estonia €4.99 €69.90 DPD
Finland €7.99 DHL, DPD
France €4.99 €49.00 GLS, Chronopost
Germany €4.99 €49.00 DHL, GLS
Austria €4.99 €49.00 Österreichische Post, DPD
Greece €9.99 DHL
Hungary €6.99 €99.90 DPD
Ireland €6.99 €99.00 DHL, DPD
Italy €6.99 €99.00 GLS, Bartolini
Latvia €4.99 €49.00 DPD
Lithuania €4.99 €69.90 DPD
Luxembourg €4.99 €49.00 GLS, DPD
Netherlands €4.99 €49.00 DHL, PostNL
Northern Ireland €9.99 GLS
Poland €4.99 €49.00 GLS
Portugal €6.99 Celeritas
Slovakia €6.99 €69.00 DPD
Slovenia €4.99 €49.00 DPD
Spain €6.99 €69.00 Correos Express, Celeritas
Balearic Islands €9.99 Correos Express
Sweden €7.99 GLS, DPD
Switzerland (from EU) €9.99 DHL

Bulky goods are subject to special shipping terms and customers are advised that these items may take longer to arrive than the estimated delivery times above and may arrive separately. These goods are only dispatched with special delivery service providers and are therefore not available in all countries. This information is included in the product description. We apologise for any inconvenience.