At zooplus.com we don’t just sell cookies, we also use tiny text files which are stored on your computer, commonly known as cookies, to help us keep track of any products you have added to your shopping basket and to remember you when you come back to look around our site again.
To place an order on zooplus.com we need you to have cookies enabled. However, if you would prefer just to look around our site without buying, you are free to disable cookies.
So why are well telling you all about our cookies? A new EU law requires us to be open and honest about the cookies we use and should you require any further information please feel free to get in contact.
So what cookies are we using at zooplus.com?
To make a purchase at zooplus.com your computer, tablet, or mobile phone will need to accept our cookies as we will be unable to record the products you place in your shopping basket without cookies enabled.
If you create an account with us cookies also allow us to remember you when you log in, which makes the buying process a lot simpler as you don’t need to fill in all of your details again, plus you get to collect zooplus points.
However if you would prefer to restrict, block or delete cookies from zooplus.com you can manage your browser settings as explained below.
Cookie name – Affiliate Window, Commission Junction, TD, Shopping, Shopzilla, Nextag, Pricegrabber, Google, Bing, Pricerunner, Caio, LeGuide, Become
Cookie purpose – these cookies tell us which website you came from so that we know which of our online marketing channels is sending us traffic. They also allow us to reward our partners for sending customers to our website.
Cookie name – _utma, _utmb, _utmc, utmz
Cookie purpose – these cookies allow us to use Google Analytics software. We use Google Analytics to monitor the performance of our website such as the type of browser you are using, how long you spend on the site and which products you look at. We then use this information to try and improve our site and provide our customers with the most popular products.
Cookie name – JSESSIONID
Cookie purpose – zooplus has multiple domains in many languages so this cookie is used to save the domain, language and currency of the shop which you are shopping in.
Cookie name – secToken
Cookie purpose – if you have shopped with us before and you have created an account this cookie is used to help us remember if you are logged in or not.
Cookie name – sid
Cookie purpose – this cookie is used to remember any products which you’ve added to your shopping basket and is essential if you wish to buy any products on zooplus.com. Our online shop wouldn't work without it.
Cookie name – cid
Cookie purpose – this cookie is used to determine if you already have an account at zooplus, thereby making your shopping experience more streamlined as you can log into your account if you wish to make another purchase.
Cookie name – pd
Cookie purpose – this cookie performs a number of functions for our website. If you visit us from another website which promotes zooplus with a discount this cookie will remember the discount and apply it at the checkout. It also tells us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.
Cookie name – ZOO
Cookie purpose – this cookie is used for technical purposes and guarantees that all requests performed by one customer are forwarded to the same server within a browser session. In simple terms you wouldn’t be able to buy from zooplus.com without it.
Cookie name – OAID
Cookie purpose – on zooplus.com we show a number of promotional banners with different offers highlighted on each. This cookie is used to cap or limit the number of times you see each banner.
Cookie name – RefinedAds
Cookie purpose – this cookie helps us to manage our marketing channels. We use this cookie to help us understand which keywords people are searching for and from those searches which products are most relevant for our customers.
Cookie name – Optivo
Cookie purpose – Optivo are one of our carefully selected partners that help us to send out our newsletters and emails. The Optivo cookie helps us to monitor how popular our emails are and which products you as the customer find most interesting.
Cookie name – Flash
Cookie purpose – we sometimes display moving banners on zooplus.com which requires Flash cookies to be enabled. Flash cookies are slightly different to other cookies mentioned above in that they are managed differently by your browser. If you would like to disable or delete a Flash cookie you can learn how by visiting Adobe Flashplayer Security settings (an external website).
How to manage your cookies
Ensuring cookies are enabled on your browser is vital if you would like to buy anything from zooplus.com so to enable cookies please follow the following actions:
If Browser – Microsoft Internet Explorer 6.0, 7.0, 8.0
- In Internet Explorer, click ‘Internet Options’ on the ‘Tools’ menu.
- On the ‘Privacy’ tab, move the settings slider to ‘Low’ or ‘Accept All Cookies’ (settings above ‘Medium’ will disable cookies).
- Click ‘OK’.
If Browser – Mozilla Firefox
- Click on ‘Firefox’ on the top left of your browser and then click on ‘Options’.
- On the ‘Privacy’ tab ensure that ‘Tell websites I do not want to be tracked’ is not ticked.
- Click ‘OK’.
If Browser – Google Chrome
- Click on 'Tools' at the top of your browser window and select ‘Options’.
- Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button.
- Now select 'Allow local data to be set'.
If Browser – Safari
- Click on the ‘Cog’ icon at the top of your browser window and select the 'Preferences' option.
- Click on 'Security', check the option that says 'Block third-party and advertising cookies'.
- Click 'Save'.